
Using Technology to Enhance Customer Retention & Lifetime Value
No matter your customer’s communication preference, SPLICE has a solution for you
| Market | SPLICE Software re-engages lost or “drifting” customers by using your existing data and insight to engage your customer in a tailored two way dialogue that feels natural. |
| Manage | SPLICE Solutions maximize customer loyalty throughout the entire customer lifecycle by customizing all customer messages and interacting with data that is relevant and specific to your customer. |
| Measure | SPLICE Software leverages a variety of measurement techniques for each campaign. Watch your customer turn-around shrink and your ROI increase as SPLICE lends itself to your long term marketing strategy by making a human connection – resulting in longer conversations and higher response rates. |
CUSTOMIZED SOLUTIONS – Engage in Superior Customer Dialogue
Your company’s message is seamlessly spliced into a single thread of conversation that maximizes the behaviours, permissions, and preferences of your customers, allowing you to leverage existing data to increase customer loyalty throughout the customer life cycle. Whether it’s email, voice or website dialogues, SPLICE has a solution for you:
- Permissions and Preferences Management with SPLICE Dialog Controller™
- DRIP Messaging
- Voice Your Data
- Voice of the Customer (Survey & Feedback)
- Inbound IVR
- SPLASH Self-Serve
- TOUCHPOINT
- Data Analytics with SPLICE Dialog Dashboard™




