Supporting your digital transformation through communication. 

Powerful automation at your fingertips. 

 

 

Marketing Inquiry & Follow-Up
Policy Issuance & Onboarding
Payment Processing & Reminders

Marketing & Quote Follow-Up

  • Lead generation support
  • Follow-up to quote inquiries
  • Promotions
  • Customer appreciation events
  • Contests & sweepstakes

Policy Issuance & Onboarding

  • Application status notifications
  • Welcome messages
  • Renewal notifications
  • Option for paperless preferences

Payment Processing & Reminders

  • Premium increase notifications
  • Premium due date reminders
  • Premium past-due reminders
  • Policy lapse notifications

 

Claims Process1
Workers Comp
APD Notifications

Claims Process

  • First notice of loss
  • Claim status updates
  • Appointment reminders
  • Claim closure & check issuance 
  • Uncashed check reminders

Workers Compensation

  • Claim confirmation & acceptance
  • Appointment reminders
  • Injured worker assessment

APD Notifications

  • Appointment reminders
  • Body shop follow-ups
  • Photo submission reminders
  • Body shop documentation
  • Adjuster notifications
Monthly & Event Reminders & Tips
Customer Satisfaction
Catastrophic & Disaster Alerts

Event-based & Recurring Notifications 

  • Maintenance reminders
  • Claim prevention tips
  • New feature announcements
  • Change management

Customer Satisfaction

  • NPS surveys
  • eNPS surveys
  • CSAT surveys
  • CES surveys

Catastrophe & Disaster Alerts

  • Extreme weather warnings
  • Pre-CAT information & updates
  • Post-CAT information & updates
  • Public danger warnings & updates


Get a demoSee it in action

Improved customer engagement and a 90% reduction in cost with SPLICE.

 

 88% 

contact rate

 

 83% 

engagement rate

 

 30% 

delinquency reduction

 

"We operate in a call center environment and had to find a way to free up time for brokers and reduce workloads. We hired SPLICE software and have obtained great results. We started with a single task at first and quickly added more. The program not only allowed our brokers the availability to work on other things but it also helped increase our client retention."

Partnering for your success.

SalesForce partner
Duck Creek Technologies
Insuresoft
Sapiens
Majesco
GlobalPayments

Resources

Webinar: How Top Insurers are Optimizing Operations & CX with Flexibility & Agility

Webinar: How Top Insurers are Optimizing Operations & CX with Flexibility & Agility

Whitepaper: InsurTech and Communicating in the New Age of Industry 4.0 

Whitepaper: InsurTech and Communicating in the New Age of Industry 4.0 

Get started with SPLICE today.

Make your customers feel at home.

Get a demo