Customer Experience

Vlog 1: Winning the Micro-Moment in Insurance

Mo

By Mo Waja, Social Media Consultant
July 18, 2016

Mo Waja, SPLICE Social Media Consultant and Founder & CEO of presentIMPACT, discusses how insurance carriers can gain and hold customer loyalty by winning the “micro-moment” and using customer data for good. How are you competing in the customer loyalty battlefield?

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About the Author

Mo

Mo Waja

Social Media Consultant

Mo Waja is a Social Media Consultant at SPLICE, the Founder & CEO of presentIMPACT, a professional speaker, entrepreneur, and the author of presentIMPACT: The Speaker’s Guide. To date, Mo has spent thousands of hours coaching business professionals, entrepreneurs, non-profits, campaign advocates, post-secondary students, politicians, and medical practitioners in the art of professional speaking and communication.