--- title: Automated Payment Processing & Reminder Systems | SPLICE description: Offer your policyholders and claimants a seamless payment experience. Schedule a demo of our automated payment processing and reminder system today. --- # Automated Payment Processing & Reminder Solution Offer your policyholder and claimants an innovative payment experience that provides ease and convenience. ![white chevron](https://www.splicesoftware.com/hs-fs/hubfs/Icons/white%20chevron.png?width=18&height=18&name=white%20chevron.png)Enable multichannel payment methods so policyholders and claimants can choose the channel they prefer ![white chevron](https://www.splicesoftware.com/hs-fs/hubfs/Icons/white%20chevron.png?width=18&height=18&name=white%20chevron.png) Send automated payment reminders, notifications, and updates using customizable message templates ![white chevron](https://www.splicesoftware.com/hs-fs/hubfs/Icons/white%20chevron.png?width=18&height=18&name=white%20chevron.png)Reduce cancellations, policy lapses, and late-payments with automated communications [![Get a demo](https://no-cache.hubspot.com/cta/default/854548/46f39a6e-6d1f-4b2a-b3db-b66e5383107d.png)](https://cta-redirect.hubspot.com/cta/redirect/854548/46f39a6e-6d1f-4b2a-b3db-b66e5383107d) ![Payment Processing Images Faded](https://www.splicesoftware.com/hubfs/Website/Insurance%20Page/Sub%20Pages/Payment%20Processing%20and%20Reminders/Payment%20Processing%20Images%20Faded.png "Payment Processing Images Faded") ### Communicate with your policyholders in any channel: ## [![Text Icon](https://www.splicesoftware.com/hs-fs/hubfs/Icons/2025%20Channel%20Icons/Text%20Icon.png?width=130&height=130&name=Text%20Icon.png)](https://www.splicesoftware.com/industries/insurance/texting?hsLang=en) ## [**Text**](https://www.splicesoftware.com/industries/insurance/texting?hsLang=en)     [![Chat Icon](https://www.splicesoftware.com/hs-fs/hubfs/Icons/2025%20Channel%20Icons/Chat%20Icon.png?width=130&height=130&name=Chat%20Icon.png)](https://www.splicesoftware.com/industries/insurance/chat?hsLang=en) ## [**Chat**](https://www.splicesoftware.com/industries/insurance/chat?hsLang=en)     ## [**![Call Icon](https://www.splicesoftware.com/hs-fs/hubfs/Icons/2025%20Channel%20Icons/Call%20Icon.png?width=130&height=130&name=Call%20Icon.png)**](https://www.splicesoftware.com/solutions/calling?hsLang=en) ## [**Call**](https://www.splicesoftware.com/solutions/calling?hsLang=en)     [![Email Icon](https://www.splicesoftware.com/hs-fs/hubfs/Icons/2025%20Channel%20Icons/Email%20Icon.png?width=130&height=130&name=Email%20Icon.png)](https://www.splicesoftware.com/solutions/email?hsLang=en) ## [**Email**](https://www.splicesoftware.com/solutions/email?hsLang=en)     [![Voice First Icon](https://www.splicesoftware.com/hs-fs/hubfs/Icons/2025%20Channel%20Icons/Voice%20First%20Icon.png?width=130&height=130&name=Voice%20First%20Icon.png)](https://www.splicesoftware.com/solutions/voice-first?hsLang=en) ## [**Voice First**](https://www.splicesoftware.com/solutions/voice-first?hsLang=en)   ## Keep policyholders and claimants in the loop Keep policyholders and claimants informed throughout their insurance journey. Provide updates, reminders and notifications about: ![Green Chevron](https://www.splicesoftware.com/hs-fs/hubfs/Icons/Green%20Chevron.png?width=18&name=Green%20Chevron.png)Upcoming or missed payments  ![Green Chevron](https://www.splicesoftware.com/hs-fs/hubfs/Icons/Green%20Chevron.png?width=18&name=Green%20Chevron.png) Payment status updates ![Green Chevron](https://www.splicesoftware.com/hs-fs/hubfs/Icons/Green%20Chevron.png?width=18&name=Green%20Chevron.png)Changes to automatic payment method ![Green Chevron](https://www.splicesoftware.com/hs-fs/hubfs/Icons/Green%20Chevron.png?width=18&name=Green%20Chevron.png)Cancellation or policy lapses ![graphic of payment reminders and seamless processing](https://www.splicesoftware.com/hubfs/Website/Insurance%20Page/Sub%20Pages/Payment%20Processing%20and%20Reminders/Payment%20Processing%20Image%203.png "graphic of payment reminders and seamless processing") ## Connect with your policyholders and claimants Humanize your brand using personalization in your outreach, and connecting with your customers in the channels they prefer. Ensure consistency across channels and accurate brand messaging by creating reusable templates, as well as utilizing SPLICE®'s expert account team so your messaging exceeds industry standards and sets you apart from your competition. ## Increase your speed of payments ![graphic of online payment options](https://www.splicesoftware.com/hs-fs/hubfs/Website/Insurance%20Page/Sub%20Pages/Payment%20Processing%20and%20Reminders/Payment%20processing%20Image%202.png?width=500&height=500&name=Payment%20processing%20Image%202.png "graphic of online payment options") Reduce late payments and increase engagement by providing policyholders and claimants the freedom to process their payments through the channel that is most convenient to them. Give your policyholders the ability to complete their payments right from their smartphone, as well as reminding them of upcoming payments. By providing your policyholders and claimants the opportunity to connect to your website, or directly with a customer service representative, they are able to check their status, schedule payments or instantly process a payment with ease. ## Prevent policy lapse and cancellations. ```   ``` Increase policyholder renewals and prevent cancellations using automated payment notifications. Not only does it keep your policyholders informed, but it also provides an opportunity to deepen the relationship and build trust. ```   ```   ## Seamless integrations ![global payments](https://www.splicesoftware.com/hs-fs/hubfs/Website%202020/Partner%20Logos/global%20payments.png?width=600&name=global%20payments.png) Take advantage of SPLICE®'s partner ecosystem. Improve pre-existing payment workflows by introducing SPLICE® communication solutions.  [Interested in our partners? Check out our Partners page to learn more →](https://www.splicesoftware.com/partners/?hsLang=en) ## Get started with SPLICE® today. Inspiring Customer Connections®. [![Get a demo](https://no-cache.hubspot.com/cta/default/854548/46f39a6e-6d1f-4b2a-b3db-b66e5383107d.png)](https://cta-redirect.hubspot.com/cta/redirect/854548/46f39a6e-6d1f-4b2a-b3db-b66e5383107d) ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://854548.fs1.hubspotusercontent-na1.net/hubfs/854548/Videos/Video%20Files/Late%20Payment%20Reminders%20Workflow%20Video.mp4", "dateModified" : "2022-06-01T06:37:53.277Z", "description" : "Late Payment Reminders Workflow Video", "duration" : "PT42S", "height" : 1080, "name" : "Late Payment Reminders Workflow", "thumbnailUrl" : "https://api-na1.hubapi.com/filemanager/api/v3/files/thumbnail-redirect/36363105442?portalId=854548&size=medium", "uploadDate" : "2020-10-19T19:01:55.907Z", "width" : 1920 } ```