Retail Customer Engagement Solutions to Drive Traffic and Loyalty
Keep your customers up-to-date on every event and make them feel like true VIPs.
Turn shoppers into repeat buyers by building loyalty
Grow your marketable list with built-in opt-in management.
Deliver a world-class experience and integrated marketing strategy

Trusted Partners and Seamless Integrations
And manage their FULL opt-in:
.png?width=1920&height=950&name=Retail%20(1).png)

“I have no hesitation recommending SPLICE Software® to any marketing organization looking for a personalized way to reach 90%+ of its existing customers and drive very measurable store traffic and sales increases."
Marketing & Quote Follow-Up
- Sales & discount offers
- Segmentation for targeted messages
- Appointment reminder & follow-up
Warranty Services
- Don't Use It, Don't Lose It
- Warranty Service Status
- Warranty Service Pick-ups
- Warranty Renewal
- Warranty Agreement Update
Sales Touches
- New mover
- Like best customer
- Sales matchbacks & analytics
- RFM analysis & Data segmentation
- Connect to Live
- Chat/Sales Team
Updates & Tips
- Store hours & update
- New feature announcements
- Tips & trick
- Design tips
Make data-driven decisions with intelligent reporting & AI insights
Actionable reports allow you to continually enhance your communication engagement programs. Track consent, channel engagement, preferences, and effectiveness to consistently improve your top and bottom line.
Offer promotions, build loyalty, and promote events
Communicate sales, available discounts, and other offers to drive revenue. Integrate your loyalty program and enable customers to opt-in easily or enter-to-win. Promote your VIP events and offers using a multi-channel approach: human-voiced calls, texts, and email to drive maximum reach and engagement. Establish your brand on voice-first devices and grow your customer engagement.


Grow your marketable list of opt-ins
Built-in Opt-In Management integrates with your website, CRM, POS, and other systems to seamlessly collect and manage your customers permissions and preferences. Collect your loyal customers’ information the right way so you can reward them with VIP events, special promotions, or keep them informed. SPLICE® helps you grow your list and keep track of your customers' opt-in record in one spot.
Eliminate long lines and crowded lobbies
Give your customers the best experience possible, before they start shopping with you! SPLICE Fast Pass™ is an integrated Wait List Management system where customers can join a virtual line-up by scanning a QR code, texting into a dedicated phone number, or on your website.


Develop lasting relationships
Text-enable your existing phone number to give your customers a familiar brand experience. Give them the option to text or call you — all on the same phone number.
Equip your sales staff with texting capabilities so they can use the high-priority and personal nature of texting to build trust and nurture relationships with customers.
Schedule pick-ups and deliveries
Use automated calls, texts, and emails to schedule pick-ups and deliveries. With automated reminders, you can drastically reduce no-shows, increase efficiency, and improve your customer experience. With the ability to create templates, you can create these messages once and send them automatically using workflows.

Resources
Sorry!
No items currently match your filtering criteria.