Customer Experience Automation for Retail.

Keep your customers up-to-date on all your events and make them feel like a true VIP: 

Green ChevronBuild loyalty and turn shoppers into repeat buyers.
Green ChevronGrow your marketable list with built-in opt-in capture and management.
Green ChevronProvide a world-class experience and integrated marketing strategy

Get a demo

Retail Webpage Image 9

Communicate with your customers in any channel:

Call - Orange
Text&Chat - Orange
Email - Orange
Voice First - Orange

And manage their FULL opt-in:

ROCC Logo - R-1

Direct Connect Logo New-1

Supporting your digital transformation through communication. 

Powerful automation at your fingertips. 

RT 1
RT 4
RT 7
RT 3
RT 5
RT 9
RT 2
RT 6
RT 8

Offer promotions, build loyalty, and promote events

Communicate sales, available discounts, and other offers to drive revenue. Integrate your loyalty program and enable customers to opt-in easily or enter-to-win. Promote your VIP events and offers using a multi-channel approach: human-voiced calls, texts, and email to drive maximum reach and engagement. Establish your brand on voice-first devices and grow your customer engagement.

Learn more about our services →

Retail Webpage Image 10
Retail Page Image 2

Grow your marketable list of opt-ins

Built-in Opt-In Management integrates with your website, CRM, POS, and other systems to seamlessly collect and manage your customers permissions and preferences. Collect your loyal customers’ information the right way so you can reward them with VIP events, special promotions, or keep them informed. SPLICE helps you grow your list and keep track of your customers' opt-in record in one spot.

Learn more about Opt-In Management  →

Eliminate long lines and crowded lobbies

Give your customers the best experience possible, before they start shopping with you! SPLICE Fast Pass™ is an integrated Wait List Management system where customers can join a virtual line-up by scanning a QR code, texting into a dedicated phone number, or on your website.

Learn more about Wait List Management  →

Retail Page Image 3
Retail Page Image 5

Develop lasting relationships

Text-enable your existing phone number to give your customers a familiar brand experience. Give them the option to text or call you — all on the same phone number.

Equip your sales staff with texting capabilities so they can use the high-priority and personal nature of texting to build trust and nurture relationships with customers.

Learn more about our texting solution →

Schedule pick-ups and deliveries

Use automated calls, texts, and emails to schedule pick-ups and deliveries. With automated reminders, you can drastically reduce no-shows, increase efficiency, and improve your customer experience. With the ability to create templates, you can create these messages once and send them automatically using workflows.

Retail Page Image 4
The Brick Logo

“I have no hesitation recommending SPLICE Software to any marketing organization looking for a personalized way to reach 90%+ of its existing customers and drive very measurable store traffic and sales increases.

Resources

Get started with SPLICE today.

Inspire customer connections.

Get a demo