Automated Texting Software Solutions

Integrating a text message program within your business workflows will help you: 

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Keep your customers informed quickly and efficiently

dark blue chevronSeamlessly transition from outbound messaging to two-way chat

dark blue chevronText your marketable list all at once

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Complement your existing communication strategy with cross-channel functionality

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Texting Header Image
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Two-way conversations help you reach more customers.

Text-enabling your business is a great way to offer another channel of communication for your customers so they can get the help they need, when they need it. Privacy and Data legislation can be tricky to navigate when it comes to texting, but SPLICE® makes it safe and easy
 
With a text-enabled phone number, your customers don’t need to download a fancy app. You can interact with your customers just like regular text messaging, and even offer opportunities to move between different communication channels.

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Features for all your business needs.

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Create reusable templates from scratch or from a library of pre-built, compliant templates.

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Automate recurring texts like billing or appointment reminders.

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Set up an auto responder to make sure your customers are taken care of 24/7.

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Utilize Data-Driven Dialog® for personalized messaging.

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Use built-in integrations to move conversations to two-way texting or calls with live agents
a man and a woman in business attire smiling at their cell phones

What can you do with text messaging?

blue 247Provide Customer Support

Make long hold-times a thing of the past. Quickly resolve customer issues but automating common questions and offering live transfers when necessary.

blue-decrease callsEliminate or Reduce Inbound Calls

Talk to your customers in the best way that's convenient for them while ensuring your agents are getting the inbound calls they expect. 

6-3Maximize Sales

Automate your lead, prospect, and customer follow-up with personalized texts.

8-2Send Reminders and Alerts

Remind customers of upcoming payment deadlines, appointments, and overdue customers.

7-1Automate Internal Notifications

Reach employees in-office or out-of-office with updates, announcements, or emergencies.

9-1Reduce Costs

With flexible payments and variable price options, you can save money while increasing your engagement.

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Get started with SPLICE® today.

Inspiring Customer Connections.®

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