Reach more of your customers with all-in-one texting.
Integrating a text message program within your business workflows will help you:
Keep your customers informed quickly and efficiently
Seamlessly transition from outbound messaging to two-way chat
Text your marketable list all at once
Complement your existing communication strategy with cross-channel functionality
Two-way conversations help you reach more customers.Text-enabling your business is a great way to offer another channel of communication for your customers so they can get the help they need, when they need it. Privacy and Data legislation can be tricky to navigate when it comes to texting, but SPLICE makes it safe and easy
Features for all your business needs.
Create reusable templates from scratch or from a library of pre-built, compliant templates.
Automate recurring texts like billing or appointment reminders.
Set up an auto responder to make sure your customers are taken care of 24/7.
Utilize data-driven dialog for personalized messaging.
Use built-in integrations to move conversations to two-way texting or calls with live agents
What can you do with text messaging?
Provide Customer Support
Make long hold-times a thing of the past. Quickly resolve customer issues but automating common questions and offering live transfers when necessary.
Eliminate or Reduce Inbound Calls
Talk to your customers in the best way that's convenient for them while ensuring your agents are getting the inbound calls they expect.
Automate your lead, prospect, and customer follow-up with personalized texts.
Send Reminders and Alerts
Remind customers of upcoming payment deadlines, appointments, and overdue customers.
Automate Internal Notifications
Reach employees in-office or out-of-office with updates, announcements, or emergencies.
With flexible payments and variable price options, you can save money while increasing your engagement.
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