Improved customer experience.
Segment your customer data and send calls to the right customers, ensuring your message reaches the people it needs to.
Integrate your data and use it to personalize different parts of your messages. SPLICE helps to build the best experience, so your customers are engaged and follow the call-to-actions.
Using SPLICE automated calls, you can effectively communicate important messages in the right tone to stay on-brand and engaged with your customers.
Easily integrate your data and use it to personalize different parts of your messaging. Segment your customers to send calls to the right customers, ensuring your message reaches the people it needs to, when they need it.
SPLICE easily integrates with your existing call centers and provides a seamless experience for both the agents and customers. Customers know who to reach and have the information they need, while agents are getting the right customers and the right conversations. Agents can interact with customers in real-time in an efficient way.
Measurable ROI and continuous improvement.
Gain insights about your programs and messages faster without needing to involve IT
With data flowing directly into our platform, your teams get consistency across all your tools
View reporting of opt-ins, opt-outs, listenership, engagement, and reach
Trusted assets and infrastructure help you to be confident your communications
Our dedicated account teams help you analyze your data and improve future campaigns and messages
Combine automation and personalization to create custom workflows.
Say goodbye to spending countless hours designing custom campaigns and messages. Easily integrate your existing customer data to create intuitive workflows that are personalized and automated.
Don't know where to start? Don't worry, we have dozens of pre-made recipes you can implement to see instant results.
The best part? Our best-in-class integrations allow you to build workflows that integrate with your existing business processes, such as taking payment, redirecting calls, booking appointments, and sending appointment reminders and confirmations, to name a few.
Key features of SPLICE calls.On brand caller-ID
Targeted data segmentation and analysis
Built-in Opt-in and channel preference capture & management
Fully compliant with regulatory bodies
Call Center Solution Overview
10 Ways Automated Calling Can Improve Both Customer Experience & the Bottom Line eBook