Reach more of your customers while maintaining your brand voice.
SPLICE live-agent and automated human-voiced calls help you:Proactively reach more of your customers
Increase your ROI and call center productivity
Streamline your brand experience across all communication channels
Improved customer experience.
Segment your customer data and send calls to the right customers, ensuring your message reaches the people it needs to.
Data-driven dialog allows you to personalize your messages and build the best experience so your customers can engage in their channel of choice and follow through with call-to-actions
Effectively communicate important messages in the right tone to stay on-brand and engaged with your customer
SPLICE’s call solution ensures you send the right message to the right customers at the right time. This starts by knowing if you have a mobile line, and land line or even a VOIP line
Easily integrate your data and use it to personalize different parts of your messaging. Segment your customers to send calls to the right customers, ensuring your message reaches the people it needs to, when they need it.
SPLICE easily combines data-driven dialog with the ability to move conversations from calls, to text messages, to chat, and even back to calls. Customers can stay engaged in their channel of choice while your business saves time and money. It’s a win-win when both the customer and employee can have a seamless experience throughout the journey.
Measurable ROI and continuous improvement.
Gain insights about your programs and messages faster without needing to involve IT
With data flowing directly into our platform, your teams get consistency across all your tools
View reporting on opt-ins, opt-outs, listenership, engagement, reach, communication preferences and more!
Trusted assets and infrastructure help you to be confident in your communications
Confirm if you have have consent and if you have a land, mobile or VOIP, before you send.
Combine automation and personalization to create custom workflows.
Say goodbye to spending countless hours designing custom campaigns and messages. Easily integrate your existing customer data to create intuitive workflows that are personalized and automated.
Don't know where to start? Don't worry, we have dozens of pre-made recipes you can implement to see instant results.
The best part? Our best-in-class integrations allow you to build workflows that integrate with your existing business processes, such as taking payment, redirecting calls, booking appointments, and sending appointment reminders and confirmations, to name a few.
Key features of SPLICE calls.On brand caller-ID
Targeted data segmentation and analysis
Built-in Opt-in and channel preference capture & management
Fully compliant with regulatory bodies
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