![Survey Images Survey Images](https://www.splicesoftware.com/hubfs/Website%202020/NPS%20Page/Images/Survey%20Images.png)
Higher survey response rates, actionable feedback, and maximum business growth.
Help your business THRIVE - Not only create surveys and collect feedback, but also action the feedback in order to grow and improve your company.
- Create and curate different feedback surveys
- Send surveys in different channels to increase response rates and collect actionable feedback
- Utilize analytics, tools, and recommendations to improve processes, workflows, and service
![Thrive Flywheel (Surveys) Thrive Flywheel (Surveys)](https://www.splicesoftware.com/hs-fs/hubfs/Website%202020/NPS%20Page/Thrive%20Flywheel%20(Surveys).png?width=400&height=400&name=Thrive%20Flywheel%20(Surveys).png)
What are you trying to measure?
![NPS Icon](https://www.splicesoftware.com/hubfs/Website%202020/NPS%20Page/Images/NPS%20Icon.png)
Net Promoter Score (NPS)
Likelihood to recommend your brand, product, or service
![CES Icon](https://www.splicesoftware.com/hubfs/Website%202020/NPS%20Page/Images/CES%20Icon.png)
Customer Effort Score (CES)
Ease of use of products or services.
![eNPS Icon](https://www.splicesoftware.com/hubfs/Website%202020/NPS%20Page/Images/eNPS%20Icon.png)
Employee Net Promoter Score (eNPS)
![CSAT Icon](https://www.splicesoftware.com/hubfs/Website%202020/NPS%20Page/Images/CSAT%20Icon.png)
Customer Satisfaction Score (CSAT)
Satisfaction of customers with products or services
What can you do with SPLICE's automated surveys?
![Blue megaphone](https://www.splicesoftware.com/hubfs/Icons/Blue%20megaphone.png)
Survey Campaigns
Send multiple branded and personalized surveys that works best for your company.
![blue sign](https://www.splicesoftware.com/hubfs/Icons/blue%20sign.png)
Templates
Quick onboarding utilizing tried & true templates with personalization.
![blue list check](https://www.splicesoftware.com/hubfs/Icons/blue%20list%20check.png)
Survey Deliverability
Ensure deliverability from your brand and receive high response rates.
![blue pie graph](https://www.splicesoftware.com/hubfs/Icons/blue%20pie%20graph.png)
Data Segmentation
Send targeted and personalized surveys. Make data-driven insights.
![Blue location](https://www.splicesoftware.com/hubfs/Icons/Blue%20location.png)
Benchmarks
Performance metrics and reports to know where you stand against your competitors
![Blue-multichannel](https://www.splicesoftware.com/hubfs/Icons/Blue-multichannel.png)
Multi-Channel
Send surveys across email, text, call, & chat to maximize engagement.
Resources
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