Automate Insureds', Policyholders', & Employee Communications.
Keep your policyholders up-to-date and engaged with your brand.
Real time, data-driven messaging
Reach your insureds' how they want to be reached
Improve customer communication and keep everyone informed throughout their journey(s)
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Communicate with your customers in any channel:
And manage their FULL opt-in:
Supporting your digital transformation through communication.
Powerful automation at your fingertips.

Marketing & Quote Follow-Up
- Lead generation support
- Quote follow-ups
- Promotions & discounts
- Customer appreciation
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Contests & sweepstakes

Claims Process
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First notice of loss
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Claim status updates
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Appointment reminders
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Claim closure & check issuance
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Uncashed checks

Updates & Tips
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Maintenance reminders
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Claim prevention tips
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New feature announcements
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Change management

Policy Issuance & Onboarding
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Application status notifications
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Welcome messages
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Onboarding
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Renewal notifications
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Option for paperless preferences

Workers Compensation
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Claim instructions
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Claim confirmation & acceptance
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Appointment reminders
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Injury assessment

Surveys
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NPS surveys
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eNPS surveys
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CSAT surveys
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CES surveys

Payment Processing & Reminders
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Premium increases
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Upcoming payments
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Premium past-due reminders
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On-file payment confirmation
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Policy lapse

APD
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Appointment reminders
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Body shop follow-ups
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Photo submission
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Claim closure

Disaster & Emergency
- Pre- & Post-catastrophe
- Pandemic & health
- Extreme weather
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Public danger
Improved customer engagement and a 90% reduction in cost with SPLICE.

"We operate in a call center environment and had to find a way to free up time for brokers and reduce workloads. We hired SPLICE software and have obtained great results. We started with a single task at first and quickly added more. The program not only allowed our brokers the availability to work on other things but it also helped increase our client retention."
- SHARP Insurance
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