Take your customer engagement to the next level with automated communications for Policyholders, Employees and your Distribution Network

Keep your policyholders up-to-date and engaged with your brand. Increase customer satisfaction and improve customer experience that provides a unique digital experience to insurance companies.

Green ChevronReal time, data-driven messaging with full Opt-in Management

Green Chevron

Reach your insureds' how they want to be reached

Green ChevronImprove customer communication and keep everyone informed throughout their journey(s)


Get a demo

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Communicate with your customers in any channel:

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Call

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Text & Chat

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Email

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Voice First

And manage their FULL opt-in:

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Supporting your digital transformation with communication

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Marketing &
Quote Follow-Up

  • Lead Generation
  • Quote Follow-Ups
  • Promotions
  • Customer Appreciation
  • Contests
Policy Issuance

Policy Issuance &
Onboarding

  • Application Status
  • Welcome Messages
  • Onboarding & Portal
  • Renewals 
  • Paperless Preferences
Claims Process

Claims Process

  • First Notice of Loss
  • Status Updates
  • Appointment Scheduling & Reminders
  • Claim Closure
  • Uncashed Checks
CAT

Disaster & Emergency

  • Pre- & Post- Catastrophe (CAT)
  • Pandemic & Health Alerts
  • Extreme Weather
  • Public Danger 
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Payment Processing & Reminders

  • Premium Changes
  • Upcoming Payments
  • Past-Due Payments
  • Card On-File Authorizations
  • Policy Lapses
Updates

Updates & Tips

  • Maintenance Reminders
  • Claim Prevention
  • New Features
  • FAQs
  • Change Management
APD

APD

  • Body Shop Updates
  • Photo Submission
  • Adjuster Updates
  • Appointment Scheduling & Reminders
  • Claim Closure
Workers Compensation

Workers Compensation

  • Claim Instructions
  • Claim Confirmation & Acceptance
  • Appointment Scheduling & Reminders
  • Injury Assessment
Life

Life & Annuity

  • Confirmation of Acceptance
  • Beneficiary Confirmation & Updates
  • Annuity Updates
  • Payout Statements
  • Conversion Periods
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Surveys

  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Employee NPS (e-NPS)
  • Customer Effort Score (CES)

Improved customer engagement and a 90% reduction in cost with SPLICE.

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"We operate in a call center environment and had to find a way to free up time for brokers and reduce workloads. We hired SPLICE Software and have obtained great results. We started with a single task at first and quickly added more. The program not only allowed our brokers the availability to work on other things but it also helped increase our client retention."

- SHARP Insurance

Partnering for your success.

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Get started with SPLICE today.

Inspire customer connections.

Get a demo