Website Terms of Use

Last Updated: April 21, 2026

Acceptance of Terms of Use

These terms of use are entered into by and between you and SPLICE Software Inc. ("SPLICE," "we," or "us"). The following terms and conditions govern your access to and use of splicesoftware.com and any related subpages (collectively, the "Website").

Please read these Terms carefully before using the Website. By using the Website, you accept and agree to be bound by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not agree, you must not access or use the Website.

These Terms apply to website visitors only. If you are a SPLICE client using the application platform, your use is governed by the Terms of Service.

Changes to the Terms of Use

We may revise these Terms of Use from time to time at our sole discretion. All changes are effective immediately when posted. Your continued use of the Website following the posting of revised Terms means you accept and agree to the changes. We encourage you to check this page periodically.

Accessing the Website

We reserve the right to withdraw or amend this Website, and any content or material provided on it, at our sole discretion without notice. We will not be liable if all or any part of the Website is unavailable at any time or for any period.

All information you provide through this Website — including through demo requests, contact forms, or content downloads — is governed by our Privacy Policy.

Intellectual Property Rights

The Website and its entire contents, features, and functionality — including all text, graphics, logos, images, audio, software, and the design, selection, and arrangement thereof — are owned by SPLICE Software Inc. or its licensors and are protected by Canadian, US, and international copyright, trademark, and other intellectual property laws.

The SPLICE Software name, logo, Dialog Suite™, and related marks are trademarks of SPLICE Software Inc. Nothing on this Website grants any licence or right to use any SPLICE trademark without our prior written consent. You may not reproduce, republish, or redistribute Website content in any medium without prior written permission from SPLICE.

Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Website in any way that violates any applicable federal, provincial, state, local, or international law or regulation;
  • Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of it;
  • Use any robot, spider, or other automated device or process to access the Website for any purpose, including monitoring or copying any material on it;
  • Use any device, software, or routine that interferes with the proper working of the Website;
  • Introduce any viruses, trojan horses, worms, logic bombs, or other malicious or technologically harmful material;
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Website or any server, computer, or database connected to it; or
  • Attack the Website via a denial-of-service or distributed denial-of-service attack.

Information About You and Your Visits

All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with our Privacy Policy. We use cookies and similar tracking technologies on our Website — to manage your preferences, see our Cookie Policy.

Links from the Website

The Website may contain links to third-party websites and resources provided for your convenience only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you access any third-party website linked from our Website, you do so entirely at your own risk and subject to that site's own terms.

Disclaimer of Warranties

TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, PROGRAMS, OR DATA DUE TO YOUR USE OF THE WEBSITE OR YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE AND ITS CONTENT IS AT YOUR OWN RISK. THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SPLICE MAKES NO WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. SPLICE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

The foregoing does not affect any warranties that cannot be excluded or limited under applicable law.

Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL SPLICE SOFTWARE INC., ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR ANY CONTENT ON IT — INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

The foregoing does not affect any liability that cannot be excluded or limited under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless SPLICE Software Inc., its affiliates, licensors, and service providers, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to your violation of these Terms of Use or your use of the Website.

Governing Law and Jurisdiction

These Terms of Use and any dispute arising out of or related to them or the Website shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any legal action or proceeding arising out of or related to these Terms or the Website shall be brought exclusively in the courts of Calgary, Alberta, Canada. You consent to the personal jurisdiction of those courts.

Waiver and Severability

No waiver by SPLICE of any term or condition in these Terms shall be deemed a continuing waiver of that term or any other term. Any failure by SPLICE to assert a right under these Terms shall not constitute a waiver of that right.

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be limited to the minimum extent necessary so that the remaining provisions continue in full force and effect.

SMS Terms & Conditions

SPLICE Software Inc. operates SMS messaging programs in connection with its services. By providing your mobile phone number and opting in to any SPLICE SMS program, you agree to the following terms.

Program Description
SPLICE may send SMS messages for the following purposes, depending on the program or demo you have opted into:

  • Account & Security Alerts — One-time passcodes and two-factor authentication codes to verify your identity when accessing the SPLICE platform.
  • Service Notifications — Transactional messages related to your account, including onboarding updates, service status notifications, and support follow-ups.
  • Marketing Communications — Promotional messages about SPLICE products, features, events, and offers, sent only to individuals who have expressly opted in to receive them.

Consent and Opt-In
Message frequency varies by program. You will not receive SMS messages from SPLICE unless you have provided your express prior consent for the specific program type. Consent to receive marketing SMS is not a condition of purchasing any product or service.

How to Opt Out
You may opt out of any SPLICE SMS program at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further messages will be sent unless you re-opt in. For help, reply HELP to any message or contact us at ccops@splicesoftware.com.

Message and Data Rates
Message and data rates may apply. Charges are billed by your mobile carrier. SPLICE is not responsible for any charges incurred from your carrier in connection with SMS messages.

Supported Carriers
SPLICE SMS programs are available on all major US and Canadian carriers, including but not limited to AT&T, Verizon, T-Mobile, Bell, Rogers, and Telus. Carrier support is not guaranteed for all carriers or devices.

Privacy
Your mobile number and any information collected in connection with SMS programs is handled in accordance with our Privacy Policy. We do not sell, share, or rent your mobile number to third parties for their own marketing purposes. Mobile opt-in data and consent records are not shared with any third party.

Contact
For questions about our SMS programs, contact us at ccops@splicesoftware.com or visit splicesoftware.com.

Entire Agreement

These Terms of Use and our Privacy Policy constitute the entire agreement between you and SPLICE Software Inc. regarding the Website and supersede all prior understandings, agreements, and representations relating to the Website.


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