Automation for automobile physical damage claims

Give your policyholders the convenience they expect with multi-channel communication capabilities.

Green ChevronKeep policyholders informed with automated instructions for each stage of the claims journey

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Combine messaging templates and built-in personalization to reduce stress and friction

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Communicate with your policyholders in any channel:

Build policyholder trust and retention.

Keep customers informed throughout each stage of the claims journey. Use personalized and templated messages to create a elevated experience for your policyholders. Send messages in the channels they prefer to build trust and loyalty, and use pre-built messages to walk them through the claims process end-to-end.

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Claim confirmations, changes, and closures

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Appointment reminders, body shop follow-ups, and photo submission reminders

Make the process as seamless as possible by providing policyholders and claimants the opportunity to link directly with your website or a live agent to complete get policy information, submit forms, or ask questions regarding their claims.

Speed up your claims cycle.

Give your policyholders a stress and confusion free claims experience by proactively providing them the information they need. Keep them in the loop with updates, notifications and information that will ensure they are never left guessing. Humanize your brand using personalized messaging in your outreach, and offering this information across multiple channels so the claimant can engage in the channel they feel most comfortable using.


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Connect with policyholders, wherever they are.

Increase engagement rates by allowing policyholders, claimants, and prospects the option to communicate with you the way they want too. 

Give your policyholders the option to be reached the way that is most convenient for them.  

Get started with SPLICE today.

Inspire customer connections.

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