Automation for the worker's compensation claims process
Give your employees a quick, easy, and convenient claims experience with multi-channel capabilities.
Keep employees informed with automated instructions for each stage of the claims journey
Combine templated messages and built-in personalization to create an elevated claims experience
Connect with your employees, wherever they are
Increase engagement rates and satisfaction by allowing employees and workers the option to communicate with you the way they want too.
Send automated and personalized messages to their channel of preference, whether its email, call or text! Give your employees the freedom to switch between channels, or even be connected to a live agent to better assist in their claims journey.
Speed up your claims cycle
Give your employees a stress and confusion free claims experience by proactively providing them the information they need. Keep them in the loop with updates, notifications and information that will ensure they are never left guessing. Humanize your brand using personalized messaging in your outreach, and offering this information across multiple channels so the claimant can engage in the channel they feel most comfortable using.
Keep employees in the loop and create a elevated claims experience
Keep employees informed throughout each stage of the claims journey. Share the information your employees want to hear, in the channel that is most effective. Send updates, notifications and information about:
How to file a claim
Claim confirmations, changes, and acceptances
Appointment reminders, injury assessments, and more
Time estimates or delays for claims processing
Request missing pictures, information or documentation in regards to a claim
Make the process as seamless as possible by providing employees and workers the opportunity to link directly with your website or a live agent to complete get policy information, submit forms, or ask questions regarding their claims.