Automation for payment reminders & processing

Offer your policyholder and claimants an innovative payment experience that provides ease and convenience.

white chevronEnable multichannel payment methods so policyholders and claimants can choose the channel they prefer

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Send automated payment reminders, notifications and updates using customizable message templates

white chevronReduce cancellations, policy lapses and late-payments with automated communications


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Communicate with your customers in any channel:

 

 

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Chat

 

 

 

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Call

 

 

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Email

 

 

Voice First Icon

Voice First

 

Keep policyholders and claimants in the loop

Keep policyholders and claimants informed throughout their insurance journey. Provide updates, reminders and notifications about:

Green ChevronUpcoming or missed payments 

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Payment status updates

Green ChevronChanges to automatic payment method

Green ChevronCancellation or policy lapses

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Connect with your policyholders and claimants

Humanize your brand by using personalization in your outreach, and connecting with your customers in the channels they prefer. Ensure consistency across channels and accurate brand messaging by creating reusable templates, as well as utilizing SPLICE®'s expert account team so all your messaging exceeds industry standards and sets you apart from your competition.

Increase your speed of payments

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Reduce late payments and increase engagement by providing policyholders and claimants the freedom to process their payments through the channel that is most convenient to them.

Give your policyholders the ability to complete their payments right from their smartphone, as well as reminding them of upcoming payments. By providing your policyholders and claimants the opportunity to connect to your website, or directly with a customer service representative, they are able to check their status, schedule payments or instantly process a payment with ease.

Prevent policy lapse and cancellations

Increase policyholder renewals and prevent cancellations using automated payment notifications. Not only does it keep your policyholders informed, but it also provides an opportunity to deepen relationships and build trust.

Seamless integrations

global payments

Take advantage of SPLICE®'s partner ecosystem and improve pre-existing payment workflows by introducing SPLICE® communication solutions. 

Are you working with one of our partners? Check out our Partners page and learn more →

Get started with SPLICE® today.

Inspiring Customer Connections®.

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