SPLICE Data-Driven Dialogs
Maximize Customer Experience

Our cloud-based Dialog Suite uses Big Data & Artificial Intelligence (AI) to target personalized Voice & SMS messages to critical moments in the customer journey, enabling proactive communications to drive fact-based decisioning which improves the overall customer experience (CX) for insurers, bankers, and retailers.

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Embracing outbound communications, across all channels, improves the customer experience

When Forrester surveyed companies about actions being taken to improve customer experience, 46% indicated adding or improving mobile capabilities and accessibility is key. SPLICE helps companies expand outbound communications to mobile channels, and beyond.

Data-Driven Dialogs™

Reaching more customers, via channel-of-choice, in the right moment, means companies can provide important information, encourage pick-up, and enhance brand connection faster than ever before.

Secure Software Bundle

Use our secure patented software to collect customer preferences, make hundreds of human voice calls, or SMS text messages, in scalable high capacity, to reduce call center expenses, and inefficiencies.

Dedicated Account Manager

Easily control and manage messages, with the help of a consultative account manager who provides expert assistance for continued improvements and ROI.

Data Visualization & Insights

Understand where your data is, and quickly identify ways to improve it through advanced reporting which allows rapid, adaptive responses to customer demands.

Our Partners

Substantive partnerships amplify the success SPLICE delivers for our clients. In building turn-key solutions, SPLICE has established meaningful relationships with best-in-class partners.

Loved By Our Clients

Delivering reliable results helps SPLICE build strong, lasting, client relationships.

“We received positive feedback on the calls – engagement was positive, with the majority of inbound callers asking qualified questions – exactly what we were hoping for! By integrating SPLICE’s services into one of our programs, we’ve saved hundreds of staff hours and many thousands of dollars. More importantly, we’ve gained a partner that provides us with expert advice, excellent customer service and value for the money we spend with them”.

Manager, Communications

Get a pilot project started today!

Give us a call at 1-855-777-5423

Awards & Recognition

Our hard-working team of A-Players is dedicated to continuous innovation and improvement - delivering exceptional customer experiences, and improving the bottom line for our clients.

W.E. A.C.T. on our Core Values

We believe it can be better. Eager to learn. Accountable. Committed to the company's success. Team player.

SPLICE Win's The AB Best Workplaces Award in 2015

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SPLICE President & CEO, Tara Kelly, and Solutions Architect, Andrew Hamill, present at ACORD 2015

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The SPLICE Team celebrates with Calgary Mayor, Naheed Nenshi and Grow Calgary!

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Dragon Boat Racing Team Event

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"Give Your Brand a Voice!" - SPLICE Duct Tape Man at IASA

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Fast & Furious Team Event

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SPLICE President & CEO, Tara Kelly, and Solutions Architect, Andrew Hamill, at the 2014 Launch Festival

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Tara Kelly, SPLICE President & CEO, at the Every Woman Festival in 2014

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Team Event at the Calgary Stampede to Celebrate SPLICE's Tenth Birthday!

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Tracy Bradley, SPLICE's Director of Client Success, presenting at the Dialog Dashboard Launch Party in New York!

SPLICE at the BIC Leaders of Tomorrow awards ceremony

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SPLICE team creating communication webs at 2015 quarterly team event!

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