Customer Experience Solutions Across Industries
SPLICE Software's modern technology and dedicated teams complement expertise across industries. Our solutions answer growing customer demands to be contacted via their channel of choice at critical points in their customer journey.
Our Three Promises
When you work with SPLICE, your solution is made up of these three factors.
1. The Dialog Suite™
Secure access to SPLICE’s award-winning Dialog Suite™ coupled with training ensures success. This client portal offers unique, helpful features and reports to optimize customer communications with our best-in-class software.
2. Personalized Messages
SPLICE's data-driven human voice & SMS text messages give companies the opportunity to reach more customers, proactively providing important information, encouraging interaction, and enhancing brand connection.
3. Dedicated Account Manager
SPLICE Account Managers are trusted advisors who analyze client results & monitor messages to recommend the most effective communication channels and customized messages for continuous improvement and ROI.
Solutions by Industry
Insurance: Personal Lines Home & Auto
SPLICE Solutions that improve customer lifetime value, enhance efficiency and reduce costs.
Retail: Stores & Franchises
SPLICE Solutions that improve store traffic, sales/marketing conversions, and customer loyalty.
Financial Services: Retail Banks, Credit Unions, Investments and Mortgage Companies
SPLICE Solutions that improve customer satisfaction, reduce delinquencies, and improve share of wallet.
Specialty Business Solutions
SPLICE Solutions that enable clients to send personalized, trackable merchant communications to improve service quality and retention rates.
SPLICE Solutions that integrate live agents and automated, human voice communications to increase agent productivity and improve your client’s brand experience.
SPLICE Solutions that strengthen the patient-provider relationship and improve patient health outcomes through proactive communications.