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3 Tips for Humanizing Your Automated Voice System – Business News Daily

President & CEO, Tara Kelly, gives Business News Daily her top tips for humanizing your brand voice.

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Press release

SPLICE Software to Sponsor & Exhibit at NAMIC 2018 Claims Conference

SPLICE Software to Sponsor & Exhibit at NAMIC 2018 Claims Conference, Booth #1003

Industry leader in customer experience (CX) solutions to demonstrate personalized Voice, SMS, and Speech-to-Speech® Device Skills to global Claims Professionals.

CHICAGO, January 31, 2018

SPLICE Software, which specializes in using big & small data and Artificial Intelligence to drive customer engagement, announced today that it will be exhibiting and sponsoring the NAMIC 2018 Claims Conference. SPLICE will be showcasing the future of Claims Communications in action and demoing its human-voice skills for Amazon Echo and Google Home, live on-site. SPLICE is also sponsoring the ReCharge Lounge, located just outside the exhibit hall. The SPLICE booth will be located next to the ReCharge Lounge, in Booth #1003. The conference will take place February 6-8, 2018 in Lake Buena Vista, FL.

“With the emergence of Voice First technology, home assistant devices have become the channel of choice,” said Tara Kelly, SPLICE’s President & CEO. “We look forward to demonstrating how SPLICE skills differ from the native voice of these devices, and enable insurers to reduce costs, increase efficiency, and increase customer retention—at all stages of the policyholder journey.”

NAMIC 2018 Claims Conference is an annual event for Insurance Claims professionals and offers industry-leading educational sessions, and unparalleled networking opportunities with industry partners. For more information visit the  NAMIC Claims Conference website.

About SPLICE Software 

SPLICE Software blends art and science to create stronger connections and improve the customer experience for insurers, bankers, and retailers. Our cloud-based Dialog Suite™ uses big data & Artificial Intelligence to deliver personalized Voice & SMS messages at critical moments along the customer journey; allows you to connect with customers via their channels of choice; and, enables you to collect and manage customers’ permissions and preferences so you can personalize, test and measure like never before. For more information on SPLICE, visit our website, connect via LinkedIn or follow us on Twitter at @SPLICESoftware.

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57 Insights from Leading Brands and Experts On What it Takes to Deliver a Wow Customer Experience: Part 2 –

Tara Kelly, SPLICE President & CEO, talks to, about what it takes to deliver a Wow customer experience.

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Hashtag Trending: AI assistant predictions for 2018 – IT World Canada

Tara Kelly gives IT World Canada her predictions on trends we can expect to see for AI assistants in 2018.


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New Research Shows AI Is Going to Make the Workplace Much Worse for Women–Unless You Step Up –

SPLICE President & CEO, Tara Kelly, gives her insight on the future of AI in the workplace.

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Press release

SPLICE Software Shortlisted for 2017-18 Cloud Awards Program

SPLICE Software is a finalist in the 2017-2018 Cloud Awards Program in the categories of Best SaaS (non-U.S.) and CRM Solution of the Year.

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